BCAS — M A Spooner Ltd

BCAS

If the following questions are right for you then this programme will assist you in achieving your aspirations and business objectives. 

Have already started your business but feeling stuck? 

Do you want to start and grow your own business?

Are really motivated to do well? 

Do you want some guidance to do it right? 

Do you want to benefit from our experience and network?

Do you need to generate more income over the next 12 months?

Business Coaching Advice and Support (BCAS) Framework 

Are You Ready For BCAS?

If the following questions are right for you then this programme will assist you in achieving your aspirations and business objectives. 

  • Have already started your business but feeling stuck? 

  • Do you want to start and grow your own business?

  • Are really motivated to do well? 

  • Do you want some guidance to do it right? 

  • Do you want to benefit from our experience and network?

  • Do you need to generate more income over the next 12 months?


We will do this by helping clients to set SMART objectives:

Specific Measurable Attainable Realistic Timely

Four hands with puzzle pieces

We build your confidence and strengthen your business venture through our Business Coaching, Advice and Support (BCAS) Program

The business review process aims to improve the business viability of your enterprise through evaluating the risks and challenges that threaten short, medium or long-term survival by focusing on Coaching, Advice and Support on areas that will strengthen your financial performance.

This will take the form of exploring how income can be generated and growth achieved and what changes are required to secure strong position in the market.

We will concentrate our efforts on maximising your sales or minimising your costs by examining accounts if available and exploring measures to maximise profitability over the medium and long term.

The review will result in a short-written report making recommendations including a Readily Implementable Action Plan

Data will be collected via a Business Needs Assessment Questionnaire, and you will be interviewed via telephone, in person or Zoom/ Microsoft Teams.

The Process

Our approach integrates Consultancy Advice, Mentoring, and Coaching into a unified intervention known as Business Coaching, Advice, and Support (BCAS). This comprehensive process is designed to build trust and deliver critical business insights aimed at motivating and empowering you to take full responsibility for your future success.

Our goal is to guide you in securing the right support, exploring your options, and acquiring the knowledge needed to make informed decisions. We place strong emphasis on boosting your confidence, enabling you to make strategic, well-considered choices.

The BCAS process is tailored to foster a strong, collaborative relationship between you and the consultant, offering personalized support over short, medium, or long-term horizons to ensure continuous growth and development.

 

Benefits

Phases of Business Coaching, Advice and Support

Business Coaching, Advice, and Support Framework drives high performance by targeting development and growth aligned with specific business outcomes, deadlines, and budget constraints. The core objective is to foster a dynamic learning environment where individuals can acquire and experiment with new skills, systems, and methods that propel the business toward its goals and revenue targets.

This process empowers individuals to take ownership of their success, encouraging greater self-reliance in decision-making and calculated risk-taking. By doing so, the Business, Coaching, Advice, and Support Framework  helps to build confidence and capability, equipping clients to grow and scale their ventures more effectively. It creates a foundation for sustainable success through continuous learning and practical application.


Principles 

  1. We will agree how our Business Coaching relationship will work, ensuring confidentiality at all times.

  2. We encourage you to take responsibility for your future success.

  3. We will identify key challenges, clarify expectations, and set targets at the beginning of the sessions.

  4. We will ensure constructive criticism is delivered in a manner to encourage a positive outcome.

  5. We will motivate, encourage, and support you to achieve your ambitions, aspirations.


Diagram - Orientation,  Identification, Exploration, Resolution

Copyright MA Spooner©

Phases Issue Focus
Orientation
  • Forming a working allegiance.
  • Adapting to Each Other’s Worlds.
  • Developing Trust.
  • Negotiating Rules of Engagement.
  • Record a Note of Each One to One session.
  • Sign a Non-disclosure Agreement to protect Client’s Intellectual Property.
Client Centred At the start of the session, the client defines clear objectives, focusing on solutions and driving energy and clarity by identifying desired outcomes. This stage helps guide the conversation and ensures progress stays focused on forward movement.
Identification
  • Clarifying Problems Raising Strategies.
  • Understanding the Contextual Frame.
  • Bonding in Partnership.
  • Set Goals.
  • Identify Skill Gaps.
  • Propose Methods for Improvement.
  • Determine a Timeline.
Problem Centred This is an exploration of the clients current situation. It encourages deeper awareness of what is happening, both for themselves and others, fostering a broader understanding of the issue and generating insights that often naturally lead to possible solutions.
Exploration
  • Design Solution.
  • Implementing Chosen Strategies.
  • Modifying and Experimenting.
  • Enacting Mutually Supportive Roles.
  • Deepening Understanding.
Strategy Centred Once clarity on the current situation is achieved, the client explores all potential actions they could take. This stage unlocks creativity and reveals multiple avenues, often with a noticeable shift in energy and enthusiasm as the client considers new possibilities.
Resolution
  • Evaluate Outcomes and Obtain Feedback.
  • Complete Consultations.
  • Review- Follow-up.
  • Debriefing for Insight.
  • Measure Progress Against Smart Objectives.
  • Identify the Impact of the Intervention on the Clients.
  • Testimonials or Case Studies.
Quality Centred Will: This final stage is about commitment. The client decides which actions they are willing and able to commit to, ensuring that these align with their personal preferences and lifestyle to ensure follow-through. It's essential that the client chooses realistic actions that resonate with them rather than focusing on what they "should" do.
Muslim women working

Business Needs Assessment

The Business Needs Assessment at M A Spooner Ltd is the initial step in their structured approach to providing business support and innovation. Here is how the process works:

Download the Business Needs Assessment

If you need help to fill out our Business Needs Assessment, please contact us.

How We Can Help

  • Face to face meetings.

  • e-mentoring

  • Video calls (Teams or Zoom)

  • Webinars.

  • Telephone consultations.

  • Email advice

Each session is approximately 60 minutes and will be held at a location agreed by both parties delivered by telephone, Zoom/Microsoft Teams. We aim to strengthen your ability to achieve your goals, translating your ideas into practical and concrete plans.

We aim to produce a documented action plan which records what you intend to do divided into short, medium or long-term Work Streams as part of a comprehensive business review report.

Before the sessions begin, we will sign a Non-Disclosure Agreement designed to protect your Intellectual Property Rights and comply with the Data Protection Act 2018 and preserve your confidentiality.

A business plan is your blueprint for success

iPad with graph on a table with pen

Why you need a Business Plan?

A Business Plan is a useful document at any stage of your business development and will benefit sole traders, SME’s and social enterprises, regardless of the sector, industry or type of business. As the business owner you have legal obligations and responsibilities to staff and customers and the Business Plan acts as a control document to ensure that you focus on the right priorities to deliver your mission or vision for the future.

It is therefore an essential tool in order to reduce the risks of trading; help you to evaluate your funding requirements and bring together the strategic and operational tasks necessary to grow.

We can help you to write a business plan designed around your needs and your preferred way of working so that the plans can be implemented in phases or stages in line with your budget and time constraints.

Download the Business Plan Template


BUSINESS DEVELOPMENT

We can work with you to identify strategic opportunities available to your business venture, assisting you to create, deliver and capture value. 

We provide four distinct services:

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If you would like to find out more about how the BCAS Programme can help you or your business venture, contact us by email or telephone to access your FREE 30 minute telephone consultation where we will explore your needs and address your challenges.